Total Quality Management

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NSI is committed to excellence in the development, publication, and dissemination of standards; provision of training services; certification of products and management systems services; testing and inspection services; and the delivery of metrology services.

Quality of NSI’s Services ensured through:
  • Competence: Skilled, knowledgeable and qualified personnel, appropriate equipment and facilities
  • Consistency: Standardized processes, repeatable and reproducible results
  • Impartiality: Decisions made without bias, Objective and transparent processes
  • Confidentiality: Safeguard all information obtained, generated, or processed during the execution of our calibration, certification, inspection, testing and regulatory activities.
Accreditation Scopes

The NSI’s Conformity Assessment Bodies (CABs) are accredited by Southern African Development Community Accreditation services (SADCAS).

  • Accreditation provides independent assurance of competence, integrity, and trust in institutions and systems.
  • The services outlined below build confidence in products, services and support a sustainable future.
  • Ensure reliable test results and supports regulators, industries, and consumers seeking safety and trust.
Accredited Scopes

CABScopesLinks to Accreditation Certificate and Scope of Accreditation
Certification BodySince 2018
ISO 9001:2015 for the following IAF codes
• IAF 7-Limited to Paper products
• IAF 9- Printing companies
• IAF 14- Rubber & plastic products
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Inspection Body
Type A, accredited to ISO/IEC 17020:2012 (Conformity assessment – Requirements for the operation of various types of bodies performing inspections)
Since 2012
• Canned Products
• Chilled Fish
• Frozen Products
• Sampling
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Calibration Laboratories
accredited to ISO/IEC 17025:2017 (General requirements for the competence of testing and calibration laboratories)
Since 2013 Micropipettes/Syringes
• Glassware
• Metal Measures
• Digital Thermometry
• Liquid in Glass Thermometry
• Temperature Installation
• Mass pieces

• Weighing Instrument

• External Micrometre

• Calliper (Vernier, Dial, and Electronic)

• Dial Indicator
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